What to Expect From Your Survey

Home Services What to Expect From Your Survey

What to Expect From Your Survey

Prior to the survey

Our office staff will ask details of the problem, how long it has been occurring and the location of the problem.

After agreeing a date, we will give you a definite time of arrival.

An email will be sent confirming not only the time and date but your instructions too to ensure we have interpreted them correctly.  If you  want to add a room to inspect, this is the time to do it.

What to expect – During the Survey

It is vitally important the correct diagnosis is made and for this reason we will check a number of factors whilst at the property.

If a damp survey is being undertaken,  our surveyor will  take moisture meter readings to the wall or floor, initially passing the meter over the surface of the wall, then by inserting the prongs into the wall.

The bleeps and lights only tell you there is moisture in the wall, not the reason why. To determine the cause he will then take meter readings horizontally and vertically to the wall before examining the condition of the wall plaster, skirting boards, atmospheric conditions, decorations, etc. An external inspection will be made to the corresponding affected wall and nearby vicinity (or adjacent side if it’s an internal wall) for signs of defects and water ingress.

Inspections to determine Wet & Dry Rot Fungii are similar – not only are the timbers inspected and the type of rot diagnosed, but the surrounding area is examined to determine the cause of the rots.

As previously mentioned it is vitally important the correct diagnosis is made and therefore it is very important that you inform the surveyor of all the information you have as this will ensure a more accurate inspection. For example, whether previous treatment has been carried out, (the distribution of salts in the wall can affect the meter readings giving misleading results) how long the dampness has been occurring etc . He will then make a sketch plan of the rooms inspected, take photos and notes and of course chat to you about his findings.

After the Surveyors Visit. 

The surveyor will return to the office with his notes in order to collate his findings.  Where a quotation has been requested, this will be emailed.   This may take several days depending on the detail/level of the quotation.     If a written report has been requested, this will be emailed to you or your representative.    Alternatively, we can post by good old fashioned snail mail.

 Written Reports (where requested)

Each inspection is different and this is an example only. Written  report will include (where applicable) :

  • Internal observations with photographs where applicable
  • External observations with photographs where applicable
  • Conclusions
  • Recommendations for other contractors to carry out. Example, if the dampness is due to a blocked gutters, it may be a case of just removing the leaves /blockage to allow the gutter to function again.
  • Recommendations for homeowner to carry out. Example: condensation dampness is usually, but not always, due to lifestyle.
  • Recommendations for our company to carry out
  • Quotation
  • Sketch plan showing area to be treated
  • Limitations and restrictions
  • Terms and Conditions

Ring us now on 01737 851178

Andrew uploads photos taken during a survey
Sketch plans are provided for clarity of areas to be treated.
An example of a Shaw Preservations report